General
FAQ
- How do I cancel or reschedule due to COVID-19 (coronavirus)?
- What is a "hidden-city" flight?
- Why are flight prices sometimes more expensive than listed?
- How do I receive a refund for a canceled flight?
- Does Skiplagged buy or sell timeshares?
- Why don't I see any search results?
FLIGHTS
- Can I cancel or change a flight?
- How do I add my TSA Known Traveler Number (KTN) to my booking?
- Why are there two booking links for my round trip flight?
- How do I purchase tickets for multiple travelers?
- Why is the app not defaulting to my local airport?
- How do I search for a hidden-city flight?
HOTELS
- Hotel Star Ratings
- How many rooms can I book?
- How many guests can I book per room?
- What do I need to bring to the hotel for check-in?
- Can I cancel my hotel reservation if my travel plans have changed?
- What if my flight does not go as scheduled?
REWARDS
- What are travel credits?
- How do I earn travel credits?
- How do I redeem my rewards travel credits?
- Why can’t I redeem my travel credits?
- Who can earn travel credits?
- How much do I earn for booking a flight or hotel?