Skiplagged Support Help Center home page
Submit a request

FAQ

  • What is Skiplagging or "hidden-city" flying?
  • How do I contact Skiplagged’s support team?
  • How do I receive a refund for a canceled flight?
  • Why does the price of a flight sometimes increase when I get to a booking page?
  • What are the benefits of creating an account with Skiplagged?
  • How do I cancel Trip Protection?

Read More

Flights

  • How to Book a Flight on Skiplagged
  • Can I cancel or change a flight?
  • Self-transfer/Virtual Interlining Flights
  • How do I add my TSA Known Traveler Number (KTN) to my booking?
  • Can I book a flight with my infant?
  • Why are there two booking links for my round trip flight?

Read More

Skiplagged Guarantee

  • Skiplagged Guarantee
  • How does Skiplagged Guarantee work?
  • Which issues are covered by the Skiplagged Guarantee?
  • What should I do if my ticket is flagged at the airport?
  • What qualifies as a "comparable" flight?
  • How do I apply for reimbursement?

Read More

Hotels

  • Hotel Star Ratings
  • How many rooms can I book?
  • How many guests can I book per room?
  • What do I need to bring to the hotel for check-in?
  • Can I cancel my hotel reservation if my travel plans have changed?
  • What if my flight does not go as scheduled?

Read More

Rewards

  • What are travel credits?
  • How do I earn travel credits?
  • How do I redeem my rewards travel credits?
  • Why can’t I redeem my travel credits?
  • Who can earn travel credits?
  • How much do I earn for booking a flight or hotel?

Read More
Skiplagged Support
English (US) Español Português do Brasil